Lucky Hippo Casino

Welcome to Lucky Hippo Casino

Simula noong Disyembre 2002, nagkaloob na kami ng higit sa ₱850 milyon sa mga premyo! Upang tiyakin ang katarungan at katiyakan, gumagamit kami ng isang sopistikadong RNG (Random Number Generator). Ang aming gaming software mula sa RTG ay may opisyal na Sertipiko ng Pagsusuri ng RNG mula sa CDS (Central Disputes System Certified), isang mataas na iginagalang na Akreditadong Testing Facility at pangunahing tagapayo sa mga prominente sa gaming at betting regulatory entities.

General Terms, Rules & Regulations for all Promotions and Bonuses

Ang mga sumusunod na kinakailangang mga taya at mga patakaran sa pag-cash out ay nauukol sa espesyal na mga kredito na ibinigay sa account ng player, maliban kung iba ang nakasaad para sa anumang partikular na promosyon o bonus.

Games	Cash Out Wagering Requirements**
	Regular	Silver	Gold	Platinum	Diamond
Valid Games*	40 Times	40 Times	35 Times	30 Times	30 Times
Multihand Video Poker and Video Poker.	90 Times	80 Times	70 Times	50 Times	50 Times
Live Dealer Games, Progressives, Craps, Caribbean Hold’em -Stud and Draw, Baccarat, Tri Card Poker, Roulette, Three Card Rummy, Sic Bo, BlackJack and 21 Games	10 Times	15 Times	30 Times	20 Times	15 Times
Maximum Withdrawal	$500	$1,000	$1,500	$2,500	$5,000
Maximum Withdrawal from Comp Points	$1,500		$5,000

Maximum cash out applies also in accordance to General Terms, Rules & Regulations for all Promotions and Bonuses

Whatever other game not specifically listed on this table.

Times Bonus Amount.

Wagers does not count for the fulfillment of the wagering requirements.

Ang CDS ay nagpapatakbo ng mga Pagsusuri ng RNG na nakatuon sa distribusyon at hindi pagka-predictable ng aplikasyon ng RNG. Sa pamamagitan ng matematikal at estadistikong pagsusuri, kinumpirma ng CDS na ang RTG RNG ay nagpapamahagi ng mga numero na may sapat na hindi pagka-predictable, na nagtitiyak ng patas na distribusyon at kawalan ng bias sa partikular na mga resulta.

Bukod dito, ang average payout percentage, na kung saan ay ang bahagdan ng kabuuang mga premyo sa kabuuang mga taya, ay sinusuri sa buwanang batayan upang tiyakin ang patuloy na pagiging random at katarungan ng aming sistema.

Para sa karagdagang proteksyon, pinapanatili namin ang isang kumpletong landas ng pagsusuri para sa bawat indibidwal na transaksyon para sa lahat ng mga laro na nilalaro mo. Sa iyong kahilingan, kami ay magiging malugod na magbibigay ng mga file na ito sa iyo para sa pagsusuri.

Sa Lucky Hippo Casino, ginagamit namin ang mga serbisyo ng credit card na ibinibigay ng Park Lane Services Ltd., upang tiyakin ang ligtas, mabilis, at kumportableng proseso ng online transaction. Ang Park Lane Services Ltd., ay isang multinational na kumpanya na nagpoproseso ng libu-libong ligtas na online transaction araw-araw. Ang iyong buong tiwala at kaginhawaan sa lahat ng secure na transaksyon habang naglalaro sa Lucky Hippo Casino ay napakahalaga para sa amin.

Mahigpit kaming nakatuon sa isang patakaran ng patuloy na pagtukoy at pag-iwas sa pandaraya sa lahat ng aspeto ng aming operasyon sa gaming. Pinapasa ng aming mga sistema ang kahalagahan ng bawat transaksyon, gamit ang pinakabagong mekanismo sa kontrol ng pandaraya sa kasalukuyang e-merkado. Layunin namin na tiyakin ang integridad ng mga account ng aming mga customer at protektahan ang lahat ng mga transaksyon at pagbabayad na natatanggap at ginagawa namin para sa inyo.

Upang protektahan ka at ang kumpanya, maaaring hingin namin ang mga dokumentong nagpapatunay ng iyong pagkakakilanlan. Mag-click dito para sa karagdagang impormasyon. Sana ay maunawaan mo na ang hakbang na ito ay ipinatupad upang maiwasan ang online na pandaraya at pang-aabuso sa iyong personal na impormasyon. Tinatanggap mong ang impormasyong ito ay striktong tinatago sa kumpidensyalidad.

Kung sa anumang kadahilanan ay mayroon kang pakiramdam ng hindi kaginhawahan tungkol sa aming software o sa seguridad at kaligtasan ng pagsusugal online, huwag mag-atubiling makipag-ugnayan sa amin.

To submit a formal complaint in regards to our software platform please click the image: 

Gusto ng Lucky Hippo Casino na lahat ng mga manlalaro ay masiyahan sa paglalaro ng aming mga laro. Kami ay aktibong tagapagtaguyod ng responsable na pagsusugal at hinihiling sa lahat ng aming mga manlalaro na maging responsable. Ang paglalaro ng online casino games ay nakaka-excite at nakakatuwa, ngunit mahalagang manatiling ganap na kontrolado sa paggastos. Ang aming casino ay para sa purong libangan at hindi layuning maging pinagkakakitaan. Lumikha ng plano para sa habang panahon ng oras na nais mong maglaro bukod pa sa halaga na nais mong gastusin. Sana’y tunay na masiyahan ka sa iyong panahon sa aming casino. Mag-enjoy, maglaro nang may pananagutan, at magandang kapalaran!

Underage Gambling

Ang sinumang nasa ilalim ng edad na 18 ay ipinagbabawal ng batas na maglaro sa Lucky Hippo Casino. Layunin namin na magbigay ng mga nakakatuwang laro sa casino para sa mga matatanda lamang. Kung may isang kabataan sa iyong tahanan na may kakayahan na mag-access sa casino, hinihikayat ka naming tiyakin na hindi nila magagawa ang pag-log in sa casino. Mangyaring panatilihing ligtas ang mga password at mag-logout mula sa casino pagkatapos ng paglalaro.

Lagi ring panatilihing ligtas ang mga kumpidensyal na impormasyon sa paligid ng mga batang bata. Iniimbitahan ng Lucky Hippo Casino ang lahat ng mga legal na edad na manlalaro na tamasahin ang walang hanggang kasiyahan ng aming mga online games. Kung may hinala kang isang kabataan ang gumagamit ng aming website nang labag sa batas, mangyaring makipag-ugnayan sa amin.

Budgeting

Creating a budget before playing at any online casino is something we strongly urge players to do. Carefully manage your bankroll, and it is a smart idea to always tracks wins and losses during a gambling session. If a player has a gambling problem which we recognize, our casino can prevent the player from playing in the casino.

Staying in Control

Ang online gambling ay isang nakakatuwang at kasiya-siyang aktibidad. Ngunit, para sa iba, maaari silang mawalan ng kontrol sa kanilang mga pinansya. Ang paglalaro ay hindi dapat maging ang tanging pinagkukunan ng kita. Panatilihin ang pagtala ng lahat ng mga pagkatalo at bantayan ang iyong bankroll nang maingat. Isa pang magandang paraan upang manatiling kontrolado sa iyong paglalaro ay ang pagtakda ng mga oras na kung gaano katagal mo pinapayagan ang iyong sarili na maglaro. Halimbawa, kung gusto mong maglaro ng ilang oras sa gabi pagkatapos ng trabaho, itakda ang alarm para sa isang oras ng simula at tapos. Huwag magdalawang-isip na makipag-usap sa isang propesyonal kung naniniwala kang nagkakaroon ka ng problema sa pagsusugal.

Casino Omission by Player

A player can request we close their account and we can do this for six months or longer. The player will not be able to access their account. All emails, promotions, and bonuses will stop being delivered to the player. If you need a break, please contact our team.

Signs of a Gambling Problem

Mahalaga na palaging suriin ang regular na iyong mga ugali sa pagsusugal. Ang ilang mga palatandaan ng pagkakaroon ng adiksyon sa pagsusugal ay maaaring isama ang pagkakaroon ng pagkakaroon ng tendency na magsinungaling tungkol sa pagsusugal, pagkakaroon ng kahirapan sa pagkontrol sa pagsusugal, paggastos ng pera kapag ito ay labas sa iyong budget at kapag ang mga kaibigan o pamilya ay nagsisimulang ipakita ang kanilang mga alalahanin. Kung ang anumang mga palatandaang ito ay lumalalim sa paglipas ng panahon, inirerekomenda na hanapin mo ang tulong ng propesyonal.

Need Assistance with a Gambling Problem?

Contact Philippine Amusement and Gaming Corporation (PAGCOR)

TERMS & CONDITIONS

Sa pamamagitan ng paggamit ng software ng Lucky Hippo Casino, at sa kondisyon na ikaw (ang “User”) ay labingwalong taong gulang o higit pa, ituturing na nagpahayag ka ng iyong pahintulot na pumasok sa sumusunod na kasunduan sa Lucky Hippo Casino at tanggapin ang mga ito mga tuntunin at kundisyon, na tinanggap ng Lucky Hippo Casino. Please read the agreement carefully, and consult legal counsel in your jurisdiction if you have any doubts about your rights and obligations; be sure to keep a copy for your records.

Purpose Of Agreement The purpose of this Agreement is to regulate the legal relationship between Lucky Hippo Casino and the User once the User has received the Lucky Hippo Casino software from www.luckyhippocasino.eu Lucky Hippo Casino hereby grants the User a personal, non-exclusive, non-transferable sub-license to use the software for playing in the casino.

Declarations by User The User declares and warrants that: • All User’s details contained in the Registration Form submitted to Lucky Hippo Casino are true and correct.

• User will use the software application to gamble on the Internet for his own private personal use only and not for any business use, or use by others.

• Commercial use of Lucky Hippo Casino is strictly prohibited.

• To the best of his knowledge, User is not contravening any laws of his home jurisdiction by applying the software to gamble on the Internet.

• User fully understands the methods, rules, and procedures of Internet gambling through the application of the software.

• User is fully aware that there exists a risk of losing money when gambling on the Internet through the application of the software.

• The Player accepts all outcomes of game results as received in the client application from Lucky Hippo Casino game server. The Player fully accepts and agrees that software random number generator will determine the outcome of the games.

• The source of the funds used by User for gambling on the Internet through the application of the software is not illegal.

Declarations by Lucky Hippo Casino

Lucky Hippo Casino declares and warrants that:

• Lucky Hippo Casino’s operation of virtual casino gambling is directed only towards users who by the laws of their home jurisdiction are not prohibited from gambling on the Internet through the application of the software. Lucky Hippo Casino carries no intent to enable a User to apply the software for gambling on the Internet in contravention of any law in the User’s home jurisdiction.

• Application of the software for gambling on the Internet ensures the User Ultimate Random and fair odds (“Atlantic City, Las Vegas Rules” or better).

• Using the latest private/public key encryption, Lucky Hippo Casino has made every reasonable effort to ensure that all passwords and user names employed by User are thoroughly secure against third party access while transferred on the Internet.

Rules and Instructions

Ang aplikasyon ng software ng User ay dapat gawin nang eksklusibo ayon sa, at pinapamahalaan ng, mga tuntunin ng Lucky Hippo Casino. Rules and instructions as detailed in the software and/or on Lucky Hippo Casino’s Internet web site from time to time, including, without limitation, in respect of the gambling methods, playing rules, payment procedures, and payoffs of winnings.

The casino reserves the right to close any account in which there is no activity within 180 days. Ang hindi paglalagay ng taya, hindi pagdedeposito o pagwiwithdraw, o hindi pag-access sa account, sa loob ng panahong ito, ay itinuturing na mga halimbawa, ngunit hindi eksklusibo, ng kawalan ng aktibidad sa account at samakatuwid, ang anumang balance ay mawawala.

Telecommunication Service Provider

Lucky Hippo Casino shall not, in any way, be responsible for any acts or omissions made by User’s Internet Service Provider (“ISP”) with whom User has contracted to gain access to Lucky Hippo Casino (c), and Lucky Hippo Casino shall not be a party to any dispute between user and ISP, nor shall any such dispute have any effect on the obligations of User under this Agreement.

Copyrights / Trademarks

User undertakes to respect all applicable copyrights and/or trademarks related to Lucky Hippo Casino(c) operation and the software, and to exercise all necessary prudence in the use of the encryption key and other security measures.

User Abuse

Sa pangyayaring naniniwala ang Lucky Hippo Casino na ang isang User ay nang-aabuso o sinusubukang abusuhin ang isang bonus o iba pang promosyon, or is likely to benefit through abuse or lack of good faith from a gaming policy adopted by Lucky Hippo Casino then Lucky Hippo Casino may, in its absolute discretion, deny, withhold or withdraw from a User any bonus or other promotion, or rescind any policy in respect of that User, either temporarily or permanently.

Duplicate Accounts

Ang iyong account ay dapat na nakarehistro sa iyong legal na pangalan; tanging isang account lamang ang pinapayagan bawat user at ang anumang iba pang mga account na binuksan gamit ang parehong personal na impormasyon ay ituturing bilang “Duplicate Accounts”. Duplicate Accounts will be closed by us immediately and all transactions made to the Duplicate Account will be refunded. However any winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited.

Accounts created under different names but from the same household, computer or using same information such telephone number or email address will be considered as “Duplicate Accounts” as well. However, any restrictions may be removed once we have received confirmation there is more than one unique person in the household, providing each person (account holder) copies of Picture ID and a Utility Bill.

Termination

Ang User ay maaaring magtapos ng kasunduang ito sa pamamagitan ng pagsasabi sa Lucky Hippo Casino sa pagsusulat anumang oras, provided na walang utang ang User sa Lucky Hippo Casino sa anumang dahilan. Ang Lucky Hippo Casino ay may karapatan na tapusin ang membership ng User, anumang oras at sa anumang dahilan, sa kanyang sole discretion, at partikular na sa kaso ng anumang aktibidad na maaaring makasira sa Lucky Hippo Casino at/o sa kanyang mga miyembro kabilang ang, ngunit hindi limitado sa, pandaraya, pang-aabuso sa mga bonus at iba pang promosyon, walang-saysay na mga claim, at pang-aabuso sa software ng casino.

User’s membership will be also terminated if Lucky Hippo Casino become aware that you have played at any other online casino under any of the circumstances aforementioned. Upon termination by User or Lucky Hippo Casino as above, Lucky Hippo Casino shall refund User any funds, which may be in User’s account over and above any amount, which may be owing to Lucky Hippo Casino (if any). In any case, refund shall not exceed the initial Deposit made by User. Termination by User or Lucky Hippo Casino as above shall be without prejudice to recovery by either party of any amount legally due by the other party in virtue of this Agreement.

Applicable Law / Jurisdiction

This Agreement, the interpretation and execution thereof, and the relationship between the parties, shall be governed by, and construed in accordance with, the laws of the United Kingdom.

Ang anumang reklamo o alitan na nagmumula man nang direktang o hindi direktang mula sa kasunduang ito, ay dadalhin sa harap ng kaukulang hukuman ng bansa ng Pilipinas na may eksklusibong hurisdiksyon. Notwithstanding the foregoing, Lucky Hippo Casino shall have the right to institute any legal proceedings against the User before the competent court in the User’s home jurisdiction or elsewhere.

Amendments

Lucky Hippo Casino reserves the right to amend these Terms and Conditions from time to time as it sees fit. Users are advised to review these Terms and Conditions no less than once per month on the Lucky Hippo Casino website in order to ascertain what amendments, if any, have been made.

THIS AGREEMENT IS DEEMED ACCEPTED AND SIGNED BY Lucky Hippo Casino AND BY USER AS INDICATED IN THE INTRODUCTORY PARAGRAPH ABOVE UNDER THE HEADING “TERMS AND CONDITIONS”, ON THE DATE ON WHICH THE SOFTWARE HAS BEEN INSTALLED BY USER.

BET WITH YOUR HEAD NOT OVER IT. WE AT Lucky Hippo Casino STRONGLY FEEL THAT IF YOU THINK THAT YOU, OR A CLOSE FAMILY MEMBER, HAS A GAMBLING PROBLEM THAT YOU SHOULD SEEK THE APPROPRIATE COUNSELING. YOU CAN FIND HELP AT WWW.GAMBLERSANONYMOUS.ORG

Acknowledgement of Privacy Policy

All players using the Lucky Hippo Casino and website agree to the terms of our privacy policy. The Casino automatically has the right to players information according to this document. If you do not agree to these terms, it is advised to exist and stop using the website and Casino. This privacy policy may be changed or modified at any time. Continually check this space for any updates which may occur to this policy.

Player Responsibilities

Ang pangunahing taong dapat na nagtatanggol sa kanilang privacy ay ang mismong player. Ang sinumang indibidwal na naglalaro sa Casino ay responsable sa pagprotekta ng kanilang personal na impormasyon.Information like passwords, account information or any other types of personal information should be protected and not shared with any other parties.

Collecting of Personal Data

Ang aming support at finance team ay nagkokolekta ng personal na impormasyon para sa mga manlalaro upang magamit ng manlalaro ang aming mga serbisyo. Humihiling kami ng partikular na impormasyon upang patunayan ang account ng isang manlalaro. We also may send surveys or other types of polls to get players opinions. We may receive certain information from third parties who you have chosen to give your information to. This type of information received from third parties may include email and mail addresses, names, phone numbers, credit card numbers and other style of living information which may have been received through other surveys an individual has taken at one point.

Information is Disclosed to Other Parties

Ang lahat ng datos na natatanggap namin mula sa mga manlalaro ay pinananatiling may pinakamataas na kumpidensyalidad at hindi kailanman ibinebenta. May mga kaso kung saan maaaring gamitin ang mga datos para sa partikular na layunin at sa tiyak na mga partido.These parties include: third party providers who have been given your information to give us services, auditors as part of any processing for business, possible investors of the Casino. If a data processing is executed by law it will be governed by a processing agreement as required by laws. All of your right will be completely protected. Players information is protected with high standards and is not disclosed to any government parties unless required by the law.

How Player Data is Processed

When a customer decides to share personal information with Lucky Hippo Casino, it will be used for these reasons: in order to allow us to give you gambling opportunities, to give you information about our casino and updates about our services, give you customer service, it allows us to send you promotions and marketing materials, helps us improve our casino.

Personal Information Retention

The Casino does not store personal information for a duration longer than needed for the reason it was obtained.

Cookies

Ang cookies ay mga file na naglalaman ng digital na impormasyon. Ang mga cookies na ito ay iniimbak sa hard drive ng computer upang magamit nang regular. The files are saved to hold custom user information for a website and we only used them for site operational purposes. Lucky Hippo will obtain IP addresses for admin uses, customer services and safety and security reasons. The servers at our casino may obtain a player’s IP address from time to time and provide a cookie which may be permanent for casino use.

A cookie assists the Casino in remembering login credentials, shows the Casino a player’s actions and may track other links used to leave the website. Cookies give players a customized experienced based off their page views and actions on the site. No player is required to accept cookies and a website browser can be customized so that cookies are not accepted. Review the help section or browser settings on your browser to customize cookies. Ang Casino ay may karapatan na tanggihan ang isang manlalaro na maglaro sa casino kung sila ay magpasya na hindi paganahin ang cookies at ito ay ginagawa lamang para sa mga layunin ng seguridad.

Advertising Process

IP addresses of players are logged by the Casino so we can provide a better experience to players via promotions, marketing, etc. Email addresses are not logged so players are not sent spam emails.

Opt-out and Email Preferences

After creating a player account at Lucky Hippo casino, we will send players newsletters via email, promotions, offers and information about brand new games. Players have the ability to unsubscribe at any time and we provide a link to do so. Feel free to contact support for any assistance regarding email opt outs.

Safeguarding Information

We protect personal information to the highest degree. No system is completely secure on the internet. We have no responsibility or liability for disclosure of personal information if there is a transmission error, cause beyond our control or non approved third party accessing information on our site.

Corrections, Updates and Removal of Information

Anumang oras na may alalahanin ang isang manlalaro tungkol sa kaligtasan ng personal na impormasyon na ibinigay ng Casino, dapat silang makipag-ugnayan sa suporta. At any time a player can request their personal information be deleted from your player account. If copies of information are requested, the Casino has the right to charge for these.

If a player decides to request removal of their information, some features on the website may no longer be accessible after this action has been taken. Refunds are not offered if a player requests information removal for any services a player uses. Maaaring ilan sa mga bahagi ng personal na impormasyon ay manatiling naka-imbak ng casino upang pangasiwaan ang mga alitan at upang sundin ng Casino ang lahat ng batas at regulasyon.

Confidentiality Limits

Dahil sa legalidad sa partikular na mga sitwasyon, maaaring ibunyag ng Lucky Hippo Casino ang personal na impormasyon at maaaring ito ay dahil sa mga sumusunod na dahilan: Upang ipagtanggol at lubusan protektahan ang aming ari-arian at mga materyales. To be in line with any laws or legal documents served. For any type of fraud protection and property infringement. Changes can and may be may to this entire Privacy Policy. Be sure to check the policy often to stay up to date on any changes. Please reach out to us with any questions or concerns.